Patient Reviews
Patient Reviews
If you wish to improve and maintain your oral health with treatments that are personalized to meet your needs, you've found the right place! Our highly talented staff at Savannah Smiles Dental is thrilled to treat families throughout Schertz, TX with a wide abundance of dental concerns and goals. In our time with patients, our practice has had the pleasure of receiving a myriad of reviews from individuals of all ages who have benefited from our attentive care. We encourage you to browse over our expansive collection of testimonials to get an idea of the kind of experience you can expect to have when you come to see us for treatment.
Reviews for Savannah Smiles Dental
"Great visit and was treated great during the entire visit"
"Friendly, quick, & no cavities 😁"
"Always a fantastic experience at this dental office. What a Phenomenal team! Highly recommended."
"Super friendly folks. Well done."
"So far, I love this dental office. Tired of dental work, but they make you feel good because they seem to care about you. Dr. MONTEMAYOR, and her staff are a blessing.. Thank you."
"Everyone in the office is friendly, patient, and calm. The hygienist was late so Dr. Garcia did my cleaning! They work gently with my comfort in mind. I am very happy to see them every six months."
"Excellent friendly service"
"Friendly and helpful staff. Was greeted and sorted out upon entry. All questions and concerns were addressed and resolved in a professional manner. Overall very satisfied with staff and work done!"
"Just switched denists to Savannah Smiles! My first appointment was terrific. Shea did a great job with my cleaning. 5 star experience!"
"Very professional and attentive. Knew I was in good hands from the start. Went in for a cleaning, but they quickly switched gears after finding a broken filling."
"These ladies did an awesome job with my cleaning and were SUPER helpful, professional and sweet! And they look out for veterans, another plus. Definitely recommend!"
"Great person and work, I support shayshine👍"
"The staff is incredible. The addressed all of my concerns and took their time from start to finish. I would definitely recommend them to everyone I know."
"The staff is incredible. The addressed all of my concerns and took their time from start to finish. I would definitely recommend them to everyone I know."
"Great dentist practice!! We have been coming to this dentist while it was still Durnford dental. I will say there were some "growing pains" with the new dentist taking over. But it's a very professional establishment. They have been open and honest about the treatments we need and what is covered by our insurance. I also totally forgot about our appointment yesterday, they called, I freaked out because I didn't have a reminder on my calendar, and instead of giving me a no show fee, they got me in the next day because they could tell it was an honest mistake. We will continue to come here and I recommend it to anyone who previously saw Dr. Durnford and anyone else looking for a local, family friendly practice. I also believe Dr. Durnford chose his replacement carefully, and we who went to Dr. Durnford faithfully, should give them a chance."
"Dr. M is fabulous! Really kind and caring, knows her stuff. Very trustworthy. We had a great experience!"
"Shay is an awesome hygenist!!!! So was the rest of the new team😃"
"Exceptional service from reception through treatment. Had several questions that were answered in detail by Dr Montemayor. Highly recommend."
"Shay was an awesome hygienist. Took care of me throughout my entire cleaning and made my morning great!"
"Dr Montemayor and staff are truly professional, polite, and extremely friendly. The worked with me and my insurance to get figures for the 2 crowns I needed. Was able to pay in 3 payments. There was a concern with 1 of the crowns in the way it was made/fit that they required the lab to remake it, TWICE. The 3rd one was a perfect fit ! ! If this isn't professional, then please tell me what is. It took several weeks to get the insurance figured out and once done it was smooth sailing. According to my insurance, adjustments are forth coming. Most definitely a solid 10 out of 10 ! ! Glad I can stay local a dentist I have all the convedince to handle my dental work. DJR"
"I recently had some dental work done at Savannah Smiles Dental and had the BEST experience ever! OMG.....from the time I checked in to the time I check out, I felt I was in good hands. I explained that I was nervous and they all were so gentle throughout my visit. Dr. Walker explained my treatment before, during, and after. I felt that the price I paid for my treatment was certainly what I expected and well-worth the investment in my dental care. I already made an appointment for my husband!"
"I have been going to the previous Dental Clinic (Dr. Dunsford) for many years and always had a wonderful experience. However, I will not go back to the Clinic Savannah Smiles Dental that took over his dental practice. I recently had dental work performed, I provided my insurance and not at any point was I informed that my dental insurance is now out of network. When I went to check out I thought my portion was high but didn’t say anything. I came home looked up my policy and called back the dental office to find out why my bill was high. At that point that is when I was informed my insurance is now out of network. A few weeks have passed and now I receive another bill for additional payment. Basically, I have saved nothing by having dental insurance with my latest dental procedure. It would have been nice to know before I agreed to proceed on a dental procedure that my insurance was out if network. This is not good customer service and certainly not the values of the previous owner."
"The transition from retiring Dr Durnford to new ownership for Savanah Smiles Dental has been seamless and flawless from my perspective. New staff are friendly and absolutely professional. I don't particularly enjoy dental visits, but Dr Garcia put me at ease right away. She has an affable personality and she exudes confidence and professionalism. Robert, the dental tech who conducted my cleaning, was exceptional and we had a lot in common. It was like running into an old friend you haven't seen for awhile. He took care of my teeth and did a wonderful job. This is the place to come for your dental needs!"
"The transition from retiring Dr Durnford to new ownership for Savanah Smiles Dental has been seamless and flawless from ... Read More"
"Christine was great and always makes a not so fun appointment feel not so bad! Appreciate her!"
"Dr Garcia and her staff were very kind , understanding, helped calm my nervousness , and resolved my problem. Dr Garcia also gave me a way to contact her if I had a problem. I am home and recovering well. Thank you so much !"
"Dr Garcia and her staff were very kind , understanding, helped calm my nervousness , and resolved my problem. Dr Garci... Read More Thank you so much !"
"Dr Garcia and her staff were very kind , understanding, helped calm my nervousness , and resolved my problem. Dr Garci ... Read More"
"Excellent Service! Christine is the Best and So is the Dentist!"
"Dr. Montemayor and her assistant were gentle, comforting, fun, and efficient in performing a dental cleaning and installing a filling."
"Professional care and courteous service."
"Dr. Montemayor and her assistant were gentle, comforting, fun, and efficient in performing a dental cleaning and install... Read More"
"Very caring dental office...."
"Doctor was great, dental hygienist seemed nervous and unsure."
"Made to feel welcome and staff there a professional"
"Dental care is great. Billing isn’t. Even though they’re a network provider, they require the patient to pay the percentage of the billed vs the allowed."
"Dental care is great. Billing isn’t. Even though they’re a network provider, they require the patient to pay the perce... Read More"
"Maria was very thorough and gentle. The two ladies at the front desk are very nice and helpful. Have been using Dr Durnf... Read More"
"Maria was very thorough and gentle. The two ladies at the front desk are very nice and helpful. Have been using Dr Durnford since he first opened his office. But it’s time to move forward."
"Dentist is terrific and thorough! Highly recommend!Dental asst was professional taking x-ray with little pain."
"Fantastic! Had been with Durnford for 14 years, the new dentist that took over is great, very fast and Sorrow!"
"Friendly staff, great service."
"This was my third visit with Dr Garcia, and as with my previous visits, I was very pleased the way I was treated. She and her staff are very friendly and professional. This atmosphere certainly reduces the anxiety of visiting "the dentist"."
"This was my third visit with Dr Garcia, and as with my previous visits, I was very pleased the way I was treated. She a... Read More"
"Christine is Amazing ! Friendly and always takes care of my concerns."
"Very welcoming and at ease."
"I love this dentist! She is so kind, and explained everything thoroughly. The staff js great, too. I love these ladies and will be coming here for all of my dental work."
"I love this dentist! She is so kind, and explained everything thoroughly. The staff js great, too. I love these ladies ... Read More"
"Md Garcia and staff are very professional courteous and friendly so happy that the old staff members are still working there.Md Garcia is an awesome person very personable like Md Durnford she talks with you. Enjoyed my visit."
"Md Garcia and staff are very professional courteous and friendly so happy that the old staff members are still working ... Read More"
"Overall good experience. However, was a bit shock by my bill. I have been going to Dr. Dunsford for some years and my ... Read More"
"Overall good experience. However, was a bit shock by my bill. I have been going to Dr. Dunsford for some years and my bill was never that high for cleaning and X-rays. I had elected not to have dental insurance and just pay as I go but the amount I paid was a bit too much. Additionally, not sure why the Dental tech can’t do the X-rays and someone else has to do it. Why so many different X-rays need to be taken, not sure. I think perhaps with the change over patients should have been informed of the higher price for service. I’m debating either getting dental insurance or perhaps moving on. My 4 stars have more to do with price than service. I would probably only recommend to a friend if they have dental insurance."
"Expensive, may have to find a different dentist."
"Great service! Dr. García reviewed my chart and notes from Dr. Durnford and took her time making sure I had no discomfort while she was working on my procedure. Staff is very friendly and customer service oriented."
"Hygienist did an excellent job on cleaning my teeth and Dr Garcia was very friendly and explained some dental issues that need to be done in the near future"
"Hygienist did an excellent job on cleaning my teeth and Dr Garcia was very friendly and explained some dental issues tha... Read More"
"Excellent customer service"
"Very pleasant!"
"This was my second visit, and I was very pleased both times. A couple of months ago I had a tooth ache, and I was able to see Dr Garcia that same day. The business had just changed hands, and Dr Garcia could not schedule me soon enough for a "deep scaling" that might save me the aching tooth. That same day I got an appointment with another Dr for the "deep scaling". Unfortunately, the scaling did not help. Dr Garcia extracted the tooth, and I now have nice looking "flipper". Dr Garcia was patient in explaining the procedure and kept me calm with her compassionate professionalism."
"I was surprised to find out that I had two cavities that had not been detected during my last dental visit. I was aware that I have to get a new crown. I was pleased to find out that I could pay dental charges on a payment plan--it's something we need nowadays. Compared to all my previous dental visits, I would rate this visit the very best."
"This was my second visit, and I was very pleased both times. A couple of months ago I had a tooth ache, and I was able ... Read More"
"Great experience. Male hygienist who cleaned my teeth was excellent"
"I have been going to this dentist for almost 16 years. I really enjoy the professionalism and kindness of the doctor and staff. They do excellent work and I would recommend Savannah Smiles to any and everyone!!"
"I have been going to this dentist for almost 16 years. I really enjoy the professionalism and kindness of the doctor and... Read More"
"Great experience. From Ms. Sharon's most gracious greeting that always comes with a smile, followed by an enjoyable con... Read More"
"Great experience. From Ms. Sharon's most gracious greeting that always comes with a smile, followed by an enjoyable conversation with the Dental Tech (Robert) to a very thorough exam and feedback by. Garcia, the personal and professional attention was outstanding."
"The Staff is very friendly, I really appreciate what my Hygienist for taking care of my teeth, she does an outstanding job"
"Excellent care and customer service as always."
"The Staff is very friendly, I really appreciate what my Hygienist for taking care of my teeth, she does an outstanding j... Read More"
"FRIENDLY BUT OVERLY SEEKING REASONS FOR ADVANCED TREATMENT"
"Great people"
"Really like Dr Garcia. Great patient interaction."
"Very personal ,friendly and professional."
"My experience left me feeling disappointed. I do not have the luxury of having dental insurance. So, I found it quite pointless to diagnose my teeth but have no real options to pursue any treatment. No financing options were provided or any type of counseling offered on payment solutions. No treatment plan layed out. It felt like too bad for you if you do not have insurance benfits."
"Was a little nervous about the change as I was with Dr Durnford for over 20 years. Pleasant experience and great transition"
"Was a little nervous about the change as I was with Dr Durnford for over 20 years. Pleasant experience and great transit... Read More"
"Promot and efficient"
"I have always received great services."
"Always a great experience. Love the staff."
"Excellent, professional but also very friendly service."
"Excellent Friendly Service"
"It was good and my first visit after the retirement of my previous dentist. Thank you for the great service."
"Dr Garcia made me feel very comfortable when going through a recent filling. It had been quite awhile since having this ... Read More"
"Dr Garcia made me feel very comfortable when going through a recent filling. It had been quite awhile since having this type of procedure and I was nervous, but she (and the assistant) communicated every step to make me feel at ease. It went very well!"
"Dr. Garcia and staff did a great job!"
"Cleaning went well. Still waiting on guesstimate for repair work."
"She is very professional and knowledgeable while approachable and easy to talk to. I'm looking forward to be her patient for long time."
"She is very professional and knowledgeable while approachable and easy to talk to. I'm looking forward to be her patien... Read More"
"New Dr. is very nice, very friendly, very patient, explains everything to you as she is going along so you know what she... Read More"
"This is such a friendly, caring staff. I was especially impressed by the professionalism that my male hygienist provided. For anyone who isn’t particularly comfortable with routine dental cleanings, I highly recommend Robert. He was very thorough and gentle. I thought Dr Garcia was extremely sweet and an excellent dentist. I look forward to continuing my care with you. Thank you Savannah Smiles."
"This is such a friendly, caring staff. I was especially impressed by the professionalism that my male hygienist provide... Read More"
"New Dr. is very nice, very friendly, very patient, explains everything to you as she is going along so you know what she is doing. Very accommodating to your needs. She is very good at her job to! Would recommend her to all Dr. Durnford's old patients, and anyone new looking for a good dentist."
"Christine has taken care of cleaning my teeth for years, and does an excellent job. It was my first time meeting Dr. Ga... Read More"
"Outstanding Service, both hygienist and doctor. I would like to keep seeing this hygienist and doctor going forward."
"Christine has taken care of cleaning my teeth for years, and does an excellent job. It was my first time meeting Dr. Garcia, since Dr. Durnford's recent retirement. She was very friendly, asking questions, and answering any questions that I had. New staff & staff who remained were all also friendly & helpful."
"Christine is great as always. Dr. Garcia is a great addition to the team."
"I have to admit when I first arrived I wasn’t pleased. There was a room full of patients and the staff was putting up Halloween decorations. I kept thinking, shouldn’t some of these people be taken to the back. I met my new dentist and although she looks like she is right out of high school she seems very knowledgeable and was extremely friendly. I felt comfortable in her care. I have an appointment for January and I was either going to cancel it or keep it depending on how I felt towards the new dentist. I will definitely keep it."
"I have to admit when I first arrived I wasn’t pleased. There was a room full of patients and the staff was putting up H... Read More"
"The dentist and staff are wonderful."
"Excellent service. Very friendly and respectful staff and Doctor. Very gentle"
"Dr. Garcia was very personal and engaging, as well as the staff."
"Very pleasant experience. The staff was welcoming and dental hygienist was very professional. It was a pleasure meeting our new dentist Dr Garcia!"
"Very pleasant experience. The staff was welcoming and dental hygienist was very professional. It was a pleasure meetin... Read More"
"It's always a joy to go in for my cleanings. Christine is personable and professional."
"Very professional and friendly"
"Very pleasant visit, Christine is an excellent hygienist very gentle but thorough. I met the new dentist Dr. Garcia and she was very kind and friendly. I will continue to go to this dental clinic!"
"Very pleasant visit, Christine is an excellent hygienist very gentle but thorough. I met the new dentist Dr. Garcia and ... Read More"
"I have seen Dr Durnford for30 years and he is the best, I will see how the new dentist does as I saw her this week and she will be doing dental work on me and I hope she is as painless as Durnford.The staff is top notch"
"I have seen Dr Durnford for30 years and he is the best, I will see how the new dentist does as I saw her this week and s... Read More The staff is top notch"
"I have seen Dr Durnford for30 years and he is the best, I will see how the new dentist does as I saw her this week and s ... Read More"
"not up to the usual standards. no follow up."
"Everyone very professional and friendly. Our longtime dentist, Dr. Durnford retired and we’re happy with the staff taki... Read More"
"Everyone very professional and friendly. Our longtime dentist, Dr. Durnford retired and we’re happy with the staff taking over his practice."
"Hardly no waiting they took me in right away at the most friendly staff that I ever seen"
"Dr. Garcia did a very thorough job for my cleaning and check up."
"Dr. Garcia was very helpful and I felt that I was in good hands!"
"Outstanding"
"Probably one of the best ever, almost 30 years of taking care of not only me but my husband Roger, and my daughter Julie... Read More We all will miss his corny jokes and excellent dental care. We wish him the best on his retirement and look forward to t... Read More Thanks for all you have done for us and God Bless"
"Probably one of the best ever, almost 30 years of taking care of not only me but my husband Roger, and my daughter Julie ... Read More"
"Great visit. Everything is professional. Great office staff."
"Excellent work"
"Service is outstanding and everyone is very friendly!"
"Very professional staff, technician and dentist. Everyone was friendly and provided excellent service."
"Always pleasant!"
"Great cleaning! Theresa always does a great job of cleaning my teeth. I found out today that Dr. Durnford is retiring. I... Read More"
"Dr. Durnford took the time to talk to me about my concerns and take an x-ray to see if there was root problems. Fortunat... Read More"
"The best Dentist and staff in the area! The office staff make you feel part of the family and you wont find a kinder, m... Read More"
"Very friendly service."
"Very professional, but friendly."
"I always receive good customer service. Dr. Durnford and staff are always nice and attentive to my needs. They are v... Read More"
"Very professional and caring staff. Dr. Durnford is a dedicated and caring dentist. He provides great dental services. Great experience."
"Very professional and caring staff. Dr. Durnford is a dedicated and caring dentist. He provides great dental services. G ... Read More"
"I started with him when he opened his practice. I have recommended him to co workers and friends. Always feel like I am ... Read More"
"I feel like Durnford Dental is a place I can trust and they don't perform unnecessary procedures. Friendly staff. Warn... Read More"
"Very excellent service as always"
"Dr. Durnford and his staff consistently provides exceptional customer service with care and attention to detail! Thanks all and special kudos to Christine (Chris) and Sharon! We trust and recommend their services highly!"
"Dr. Durnford and his staff consistently provides exceptional customer service with care and attention to detail! Thanks... Read More"
"DDS John Durnford was professional and knowledgeable Dentistry at its best the office workers were pleasant,courteous an... Read More"
"Dr Durnford and his staff are exceptional. Professional, polite, knowledgeable and friendly. The best."
"I love the way I was treated"
"DDS John Durnford was professional and knowledgeable Dentistry at its best the office workers were pleasant,courteous and knowledgeable. I had great experience and will recommend his service to anyone looking for a Great Dental experience."
"Dr. Durnford and his staff is simply amazing."
"G.O.A.T. Period."
"I had a great experience. Everyone is very friendly."
"No one likes to visit the dentist but Dr Durnford makes it comfortable."
"For someone who dislikes going to dentist. Dr Durnford was very calming and understanding!"
"Just love him and his staff-hate to go to the dentist-but he makes it an enjoyable experience. So funny!!!!"
"It was excellent"
"fast and efficient with minimal wait time"
"VERY GOOD."
"Excellent experience"
"Always a pleasure to see Dr Durnford and his wonderful staff. He does great work."
"Fantastic experience every time!"
"Great experience every time I go!"
"Wonderful Dental Staff and Dentist. Highly recommend this office. Been a patient for over 20 yrs & ALWAYS highly recommend this staff."
"Wonderful Dental Staff and Dentist. Highly recommend this office. Been a patient for over 20 yrs & ALWAYS highly recomm... Read More"
"The office staff is always nice and friendly he is just a great dentist!!!! Would recommend them highly!!!"
"A real old school small town dentist. He is not one of the “dentist in a box “ corporate dental groups whose main job... Read More"
"A real old school small town dentist. He is not one of the “dentist in a box “ corporate dental groups whose main job is to sell more expensive procedures. His staff was very professional and personable. I wish I had found him when I first moved to Schertz."
"Five stars! Friendly staff & Christine does a awesome job!"
"Painless"
"Very good! I’ve been going to see him for 14 years. Love him, his stories and bad jokes."
"Always the best!"
"Outstanding customer service and customer care. Their professionalism made the appointment relaxing and comfortable. I have found my new dentist!"
"Outstanding customer service and customer care. Their professionalism made the appointment relaxing and comfortable. I h... Read More"
"Great praxis"
"Professional on time service"
"They know everyone by the name"
"Well taken care off, very friendly staff."
"Going to see Dr Durnford and his staff is like going to a family reunion! Down to earth, but sincere and welcoming, everyone makes you feel comfortable and relaxed. Dr Durnford is really good at explaining what he's doing and why. His professional acumen is evident and his technique is as painless as possible. We've been going to Dr Durnford for many years and he continues to prove he's a magnificent Dentist!"
"After 14 years still a great experience"
"Excellent service as usual!"
"All staff was very friendly. I was seen promptly, even starting a few minutes before my appointment. Cleaning was thorough and not painful at all. Dr. Durnford is always very kind and professional."
"All staff was very friendly. I was seen promptly, even starting a few minutes before my appointment. Cleaning was thorou... Read More"
"Has always been a huge satisfying visit."
"The staff are all very friendly and helpful. They take very good care of you, and they make you feel like you are not ju... Read More"
"The staff are all very friendly and helpful. They take very good care of you, and they make you feel like you are not just a patient, but a friend. I have recommended Dr. Durnford to friends many times."
"Everyone in the office is very nice and accommodating..Dr. Durnford is very good at explaining your situation and is attentive to the patient.."
"Everyone in the office is very nice and accommodating..Dr. Durnford is very good at explaining your situation and is att... Read More"
"Been to Dunford for 20 years"
"Great and very professional. A big thank you to Ms Susan!"
"Very pleasant experience."
"The unique experience is provided by competent, friendly customer service. My hygienist did a thorough cleaning. Dr. Durnford always provides a great exam. I fully trust all services provided. Thanks to all. I'll be back in 6 months."
"Consistent level of excellence."
"On time, pleasant, thorough, friendly"
"The unique experience is provided by competent, friendly customer service. My hygienist did a thorough cleaning. Dr. Dur... Read More"
"As usual, great experience. Dr Durnford did involved me thoroughly in the decision making process regarding treatment op... Read More"
"As usual, great experience. Dr Durnford did involved me thoroughly in the decision making process regarding treatment options."
"My dental tech is friendly and professional."
"Always first class."
"Dr. Durnford and his staff are always kind and respectful. My hygienist is always gentle during my cleanings and Dr. Durnford is always honest with me when giving his evaluations and they never, ever try to “up sell” you like most of these new “chain” practices."
"Dr. Durnford and his staff are always kind and respectful. My hygienist is always gentle during my cleanings and Dr. Du... Read More"