Patient Reviews
Patient Reviews
If you wish to improve and maintain your oral health with treatments that are personalized to meet your needs, you've found the right place! Our highly talented staff at Savannah Smiles Dental is thrilled to treat families throughout Schertz, TX with a wide abundance of dental concerns and goals. In our time with patients, our practice has had the pleasure of receiving a myriad of reviews from individuals of all ages who have benefited from our attentive care. We encourage you to browse over our expansive collection of testimonials to get an idea of the kind of experience you can expect to have when you come to see us for treatment.
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Reviews for Savannah Smiles Dental
"The transition from retiring Dr Durnford to new ownership for Savanah Smiles Dental has been seamless and flawless from my perspective. New staff are friendly and absolutely professional. I don't particularly enjoy dental visits, but Dr Garcia put me at ease right away. She has an affable personality and she exudes confidence and professionalism. Robert, the dental tech who conducted my cleaning, was exceptional and we had a lot in common. It was like running into an old friend you haven't seen for awhile. He took care of my teeth and did a wonderful job. This is the place to come for your dental needs!"
"Christine was great and always makes a not so fun appointment feel not so bad! Appreciate her!"
"Dr Garcia and her staff were very kind , understanding, helped calm my nervousness , and resolved my problem. Dr Garcia also gave me a way to contact her if I had a problem. I am home and recovering well. Thank you so much !"
"Excellent Service! Christine is the Best and So is the Dentist!"
"Dr. Montemayor and her assistant were gentle, comforting, fun, and efficient in performing a dental cleaning and installing a filling."
"Professional care and courteous service."
"Very caring dental office...."
"Doctor was great, dental hygienist seemed nervous and unsure."
"Made to feel welcome and staff there a professional"
"Dental care is great. Billing isn’t. Even though they’re a network provider, they require the patient to pay the percentage of the billed vs the allowed."
"Maria was very thorough and gentle. The two ladies at the front desk are very nice and helpful. Have been using Dr Durnford since he first opened his office. But it’s time to move forward."
"Dentist is terrific and thorough! Highly recommend!Dental asst was professional taking x-ray with little pain."
"Fantastic! Had been with Durnford for 14 years, the new dentist that took over is great, very fast and Sorrow!"
"Friendly staff, great service."
"This was my third visit with Dr Garcia, and as with my previous visits, I was very pleased the way I was treated. She and her staff are very friendly and professional. This atmosphere certainly reduces the anxiety of visiting "the dentist"."
"Christine is Amazing ! Friendly and always takes care of my concerns."
"Very welcoming and at ease."
"I love this dentist! She is so kind, and explained everything thoroughly. The staff js great, too. I love these ladies and will be coming here for all of my dental work."
"Md Garcia and staff are very professional courteous and friendly so happy that the old staff members are still working there.Md Garcia is an awesome person very personable like Md Durnford she talks with you. Enjoyed my visit."
"Overall good experience. However, was a bit shock by my bill. I have been going to Dr. Dunsford for some years and my bill was never that high for cleaning and X-rays. I had elected not to have dental insurance and just pay as I go but the amount I paid was a bit too much. Additionally, not sure why the Dental tech can’t do the X-rays and someone else has to do it. Why so many different X-rays need to be taken, not sure. I think perhaps with the change over patients should have been informed of the higher price for service. I’m debating either getting dental insurance or perhaps moving on. My 4 stars have more to do with price than service. I would probably only recommend to a friend if they have dental insurance."
"Expensive, may have to find a different dentist."
"Great service! Dr. García reviewed my chart and notes from Dr. Durnford and took her time making sure I had no discomfort while she was working on my procedure. Staff is very friendly and customer service oriented."
"Hygienist did an excellent job on cleaning my teeth and Dr Garcia was very friendly and explained some dental issues that need to be done in the near future"
"Excellent customer service"
"Very pleasant!"
"This was my second visit, and I was very pleased both times. A couple of months ago I had a tooth ache, and I was able to see Dr Garcia that same day. The business had just changed hands, and Dr Garcia could not schedule me soon enough for a "deep scaling" that might save me the aching tooth. That same day I got an appointment with another Dr for the "deep scaling". Unfortunately, the scaling did not help. Dr Garcia extracted the tooth, and I now have nice looking "flipper". Dr Garcia was patient in explaining the procedure and kept me calm with her compassionate professionalism."
"I was surprised to find out that I had two cavities that had not been detected during my last dental visit. I was aware that I have to get a new crown. I was pleased to find out that I could pay dental charges on a payment plan--it's something we need nowadays. Compared to all my previous dental visits, I would rate this visit the very best."
"Great experience. Male hygienist who cleaned my teeth was excellent"
"I have been going to this dentist for almost 16 years. I really enjoy the professionalism and kindness of the doctor and staff. They do excellent work and I would recommend Savannah Smiles to any and everyone!!"
"Great experience. From Ms. Sharon's most gracious greeting that always comes with a smile, followed by an enjoyable conversation with the Dental Tech (Robert) to a very thorough exam and feedback by. Garcia, the personal and professional attention was outstanding."
"The Staff is very friendly, I really appreciate what my Hygienist for taking care of my teeth, she does an outstanding job"
"Excellent care and customer service as always."
"FRIENDLY BUT OVERLY SEEKING REASONS FOR ADVANCED TREATMENT"
"Great people"
"Really like Dr Garcia. Great patient interaction."
"Very personal ,friendly and professional."
"My experience left me feeling disappointed. I do not have the luxury of having dental insurance. So, I found it quite pointless to diagnose my teeth but have no real options to pursue any treatment. No financing options were provided or any type of counseling offered on payment solutions. No treatment plan layed out. It felt like too bad for you if you do not have insurance benfits."
"Was a little nervous about the change as I was with Dr Durnford for over 20 years. Pleasant experience and great transition"
"Promot and efficient"
"I have always received great services."
"Always a great experience. Love the staff."
"Excellent, professional but also very friendly service."
"Excellent Friendly Service"
"It was good and my first visit after the retirement of my previous dentist. Thank you for the great service."
"Dr Garcia made me feel very comfortable when going through a recent filling. It had been quite awhile since having this type of procedure and I was nervous, but she (and the assistant) communicated every step to make me feel at ease. It went very well!"
"Dr. Garcia and staff did a great job!"
"Cleaning went well. Still waiting on guesstimate for repair work."
"She is very professional and knowledgeable while approachable and easy to talk to. I'm looking forward to be her patient for long time."
"New Dr. is very nice, very friendly, very patient, explains everything to you as she is going along so you know what she is doing. Very accommodating to your needs. She is very good at her job to! Would recommend her to all Dr. Durnford's old patients, and anyone new looking for a good dentist."
"This is such a friendly, caring staff. I was especially impressed by the professionalism that my male hygienist provided. For anyone who isn’t particularly comfortable with routine dental cleanings, I highly recommend Robert. He was very thorough and gentle. I thought Dr Garcia was extremely sweet and an excellent dentist. I look forward to continuing my care with you. Thank you Savannah Smiles."
"Outstanding Service, both hygienist and doctor. I would like to keep seeing this hygienist and doctor going forward."
"Christine has taken care of cleaning my teeth for years, and does an excellent job. It was my first time meeting Dr. Garcia, since Dr. Durnford's recent retirement. She was very friendly, asking questions, and answering any questions that I had. New staff & staff who remained were all also friendly & helpful."
"Christine is great as always. Dr. Garcia is a great addition to the team."
"I have to admit when I first arrived I wasn’t pleased. There was a room full of patients and the staff was putting up Halloween decorations. I kept thinking, shouldn’t some of these people be taken to the back. I met my new dentist and although she looks like she is right out of high school she seems very knowledgeable and was extremely friendly. I felt comfortable in her care. I have an appointment for January and I was either going to cancel it or keep it depending on how I felt towards the new dentist. I will definitely keep it."
"The dentist and staff are wonderful."
"Excellent service. Very friendly and respectful staff and Doctor. Very gentle"
"Very pleasant experience. The staff was welcoming and dental hygienist was very professional. It was a pleasure meeting our new dentist Dr Garcia!"
"Dr. Garcia was very personal and engaging, as well as the staff."
"It's always a joy to go in for my cleanings. Christine is personable and professional."
"Very pleasant visit, Christine is an excellent hygienist very gentle but thorough. I met the new dentist Dr. Garcia and she was very kind and friendly. I will continue to go to this dental clinic!"
"Very professional and friendly"
"I have seen Dr Durnford for30 years and he is the best, I will see how the new dentist does as I saw her this week and she will be doing dental work on me and I hope she is as painless as Durnford.The staff is top notch"
"not up to the usual standards. no follow up."
"Everyone very professional and friendly. Our longtime dentist, Dr. Durnford retired and we’re happy with the staff taking over his practice."
"Hardly no waiting they took me in right away at the most friendly staff that I ever seen"
"Dr. Garcia did a very thorough job for my cleaning and check up."
"Dr. Garcia was very helpful and I felt that I was in good hands!"
"Outstanding"
"Great visit. Everything is professional. Great office staff."
"Excellent work"
"Service is outstanding and everyone is very friendly!"
"Very professional staff, technician and dentist. Everyone was friendly and provided excellent service."
"Always pleasant!"
"Very friendly service."
"Very professional, but friendly."
"Very excellent service as always"
"Dr. Durnford and his staff consistently provides exceptional customer service with care and attention to detail! Thanks all and special kudos to Christine (Chris) and Sharon! We trust and recommend their services highly!"
"DDS John Durnford was professional and knowledgeable Dentistry at its best the office workers were pleasant,courteous and knowledgeable. I had great experience and will recommend his service to anyone looking for a Great Dental experience."
"Dr. Durnford and his staff is simply amazing."
"Dr Durnford and his staff are exceptional. Professional, polite, knowledgeable and friendly. The best."
"I love the way I was treated"
"G.O.A.T. Period."
"I had a great experience. Everyone is very friendly."
"For someone who dislikes going to dentist. Dr Durnford was very calming and understanding!"
"No one likes to visit the dentist but Dr Durnford makes it comfortable."
"Just love him and his staff-hate to go to the dentist-but he makes it an enjoyable experience. So funny!!!!"
"It was excellent"
"fast and efficient with minimal wait time"
"VERY GOOD."
"Always a pleasure to see Dr Durnford and his wonderful staff. He does great work."
"Excellent experience"
"Fantastic experience every time!"
"Great experience every time I go!"
"Wonderful Dental Staff and Dentist. Highly recommend this office. Been a patient for over 20 yrs & ALWAYS highly recommend this staff."
"The office staff is always nice and friendly he is just a great dentist!!!! Would recommend them highly!!!"
"A real old school small town dentist. He is not one of the “dentist in a box “ corporate dental groups whose main job is to sell more expensive procedures. His staff was very professional and personable. I wish I had found him when I first moved to Schertz."
"Five stars! Friendly staff & Christine does a awesome job!"
"Painless"
"Very good! I’ve been going to see him for 14 years. Love him, his stories and bad jokes."
"Always the best!"
"Outstanding customer service and customer care. Their professionalism made the appointment relaxing and comfortable. I have found my new dentist!"
"Great praxis"
"Professional on time service"
"They know everyone by the name"
"Going to see Dr Durnford and his staff is like going to a family reunion! Down to earth, but sincere and welcoming, everyone makes you feel comfortable and relaxed. Dr Durnford is really good at explaining what he's doing and why. His professional acumen is evident and his technique is as painless as possible. We've been going to Dr Durnford for many years and he continues to prove he's a magnificent Dentist!"
"After 14 years still a great experience"
"Well taken care off, very friendly staff."
"Excellent service as usual!"
"All staff was very friendly. I was seen promptly, even starting a few minutes before my appointment. Cleaning was thorough and not painful at all. Dr. Durnford is always very kind and professional."
"Has always been a huge satisfying visit."
"The staff are all very friendly and helpful. They take very good care of you, and they make you feel like you are not just a patient, but a friend. I have recommended Dr. Durnford to friends many times."
"Everyone in the office is very nice and accommodating..Dr. Durnford is very good at explaining your situation and is attentive to the patient.."
"Great and very professional. A big thank you to Ms Susan!"
"Been to Dunford for 20 years"
"Very pleasant experience."
"Consistent level of excellence."
"On time, pleasant, thorough, friendly"
"The unique experience is provided by competent, friendly customer service. My hygienist did a thorough cleaning. Dr. Durnford always provides a great exam. I fully trust all services provided. Thanks to all. I'll be back in 6 months."
"As usual, great experience. Dr Durnford did involved me thoroughly in the decision making process regarding treatment options."
"Dr. Durnford and his staff are always kind and respectful. My hygienist is always gentle during my cleanings and Dr. Durnford is always honest with me when giving his evaluations and they never, ever try to “up sell” you like most of these new “chain” practices."
"Always first class."
"My dental tech is friendly and professional."
"Excellent service takes the time to explain everything. All staff are very courteous."
"He has been my family dentist since 1992. The greatest!"
"Dr. Durnford has been my dentist for over 12 years and my visits are always a good experience. Dr. Durnford, the dental hygienists, and his staff are always professional and friendly."
"Always a pleasure. The staff is friendly and good at what they do. Dr Durnford is funny and puts you at ease. He always answers your wisdoms with easy to understand words."
"All workers are pleasant and helpful. Never too busy for questions."
"Absolutely the best dental visit I’ve had at 49. I don’t think that I can accurately describe the experience and value of a independent clinic. This is not Speed dentistry, my appointment time was my own. Doc Durnford and I had a great conversation, we talked about options and pros and cons of each. A little B.S.-ing and a lot of laughing! I had cracked and chipped a front tooth badly, The repair is perfect, there is no indication that there was one,"
"New dentist experience and was not disappointed at all! Susan the hygienist was excellent and I really like Dr. Durnford!! Relieved I made a good choice for a new dentist!"
"Very friendly/courteous staff. Work is very thorough."
"Theresa always does a great job cleaning my teeth; she's quick yet thorough. Dr Durnford is always cheerful and provides professional care. If I have any concerns, he gives me both facts and his professional opinion so that I can make an informed decision on what to do. The office staff is also very nice and helpful. We do not have insurance and preventive care is very affordable."
"Amazing"
"Great service! Honest opinion, not trying to constantly upsell unnecessary procedures. GREAT! 5STARRecommend!"
"Great team with friendly a atmosphere, it’s fun to go to the Dentist!!"
"ON TIME, PROFESSIONAL, ON TIME, AND FRIENDLY."
"Good service"
"Dr. Durnford is hands down the best medical service provider I have ever experienced in my adult life."
"Great treatment!"
"As usual my teeth cleaning at Dr Durnford’s was without complaint or discomfort."
"Always greeted with a smile and I’m very pleased with the services they provide for my dental care."
"Best dental practice ever"
"I had a great experience with Dr Durnford."
"Absolutely love this family environment!!!"
"Always a positive experience! From the very friendly office staff to my favorite hygienist that makes me look forward to each visit. Dr. Durnford is always on time and treats you like he has all the time in the world. Would highly recommend!"
"Professional staff and service"
"IDr. Durnford and staff are wonderful!!"
"Always a great visit with Dr Durnford and Team. Very friendly and professional. Always sends text reminders and offers great scheduling service. Thank you ! Kimberly"
"Both the technician and Dr. Durnford we’re extremely thorough. Dr D has an excellent chairside manner: I’ve never laughed so much during a dental appointment!"
"Have been a patient of Dr Durnford for about 21 years. Dr Durford & his staff are the best."
"Friendly and caring"
"Dr Durnford is very friendly explains what he is doing and why. I have been a patient for 15 years or more and I have and will recommend others to see him for dental work."
"Great dentist and excellent customer service."
"ALWAYS a pleasant experience and has been for many years."
"Dr. Durnford is excellent at explaining what needs to be completed to give you the best possible outcome. He takes take to explain what options you might have concerning your treatment. He and his office staff are quite congenial and helpful."
"Dr John Durnford is a great dentist. I receive excellent customer service from him and his entire office staff. Thank you all"
"The only truly pleasant dentist I know. He had also examined my 96-yesr old mother who had dementia with patience, understanding, and answers to our many questions. Because of Dr. Durnford's cheerful manner and engaging conversation, I am trying to overcome my fear of dentists. His staff, including his dental assistant, are polite, efficient and helpful. My wait time was minimal. Believe it or not, I left happier than when I came in! I have already recommended him to my friends."
"Always great. Very friendly staff, quick and Dr.Durnford always gives you his honest opinion and does what’s best for the patient."
"Top notch dentistry"
"Everyone very nice. Usually right on time. Very patient."
"Took the time to figure out what was going on and recommended places to go to get what I needed to have done."
"Great!"
"We’ve been extremely pleased with Dr. Durnford and his staff. We moved out of the local area four years ago, but travel half an hour because their service is so good."
"Hygienist was the best - would highly recommend this office to anyone. Appreciate that Dr. Durnford does not recommend any unnecessary Dental work."
"Staff are friendly and professional."
"Dr.Durnford is very personable. The staff are nice and friendly."
"Amazing staff and dentist!"
"Christine is the best dental hygienist I’ve ever had! She’s fantastic at her job and has a great personality."
"Great service! Friendly staff!"
"Dr. Durnford is the best dentist in Texas. He also tells really funny jokes to put patients at ease. He is also painless."
"The best, always happy & friendly."
"I have been going to John Durnford's Dental Clinic for almost 30 years and have always been pleased with the service and professional care I and my family have received. I highly recommend you give them a try!"
"I love him."
"Very professional"
"Squeaky clean teeth. Prompt, friendly, efficient and a little humor mixed in! What more could you ask for?!"
"Dr. Durnford always explains what he is doing and why. He explains the different options."
"Very good bed side manner!"
"Always a great visit"
"Great service and care"
"Always a good experience"
"Great experience as always !"
"Everyone in the office is friendly and professional. They take the time to explain everything during your appointment."
"Best dental care ever! Extremely thorough and painless. Dr. Durnford answers all my questions and concerns, and takes as much time as needed without rushing me out. All the hygienists are careful with my sensitive teeth and do a fantastic job. The office staff is so friendly and helpful, and add to making this the best dental office I’ve ever used. I cannot recommend it enough."
"Excellent!!!!"
"Wonderful and welcoming front office - excellent care throughout my dental care, for over 10 years!"
"Dr Durnford is very caring, gentle and professional."
"Friendly and efficient staff. Excellent care provided."
"Dr.Durnford filled two cavities. One was pretty routine and the other was challenging. His years of experience and high skill level enabled him to complete the work flawlessly."
"Great Staff and Service"
"I love this place everyone is professional and friendly."
"Dr. Durnford and his staff of professionals are always friendly and knowledgeable and up to date in their techniques and treatments. Our family members have been in their care for many years! Thanks Dr. Durnford and staff fir all you do for your patients."
"Great service and one of the best dentist in Texas"
"Excellent service!"
"Christine Self is an excellent dental hygienist"